The warranty covers only damages that under the conditions imposed by Swarovski is not caused by accident or improper use, ordinary consumption, modification, repair attempts or negligence on the part of customers.
If any such defect appears to be caused by production, Swarovski offers replacement product with the same or similar product in his absence.
Watches make exception, for which Swarovski offers repair of the product and not its replacement.
This warranty service is provided free of charge.